[05] Industry

Government.

We build secure, accessible digital infrastructure for public sector clients — citizen platforms, internal ops systems, multi-lingual portals. Compliance-ready by default.

Industry / 05 Government industry visual
[01] How it accredits

Ratified in four moves.

  1. 01

    Scope

    Stakeholder mapping, accessibility audit, security baseline. Define what "done" actually means.

  2. 02

    Audit

    WCAG 2.2 AA, ISO 27001, GDPR. Find every gap before a single line is shipped.

  3. 03

    Build

    Versioned, documented, sovereign-hosted. Built so the next agency can read the codebase.

  4. 04

    Maintain

    Long-term support contracts. Quarterly accessibility re-tests, security patches, real ownership.

[02] The Articles

Public trust is an engineering problem.

Four articles — the conditions every system we ship for the public sector has to satisfy before it ships at all.

Article

I

Sovereignty — data stays where it belongs.

In-jurisdiction hosting on every engagement. Sovereign cloud where the mandate demands it. Encryption keys held by the agency, never by the vendor. The infrastructure answers to the constitution — not to a foreign earnings call.

§ eIDAS · BSI C5 · ENS

Article

II

Auditability — every action provable.

Append-only event sourcing on every privileged action. Hash-chained per day, signed at close. State change tied to an authenticated identity, an authorising role, and a documented mandate. The log is the evidence the regulator asks for — not a tab in a dashboard.

§ ISO 27001 · NIS2 Art. 21

Article

III

Continuity — uptime is mandate.

Disaster recovery measured in minutes, not hours. Active-active multi-zone where the citizen-facing tier matters. RPO and RTO defined per service, not per system — because the citizen needing a death certificate does not care that the rest of the platform was up.

§ NIS2 Art. 21(2)(c) · ENS High

Article

IV

Citizen-first — public service is product.

Accessibility above WCAG 2.2 AA, not at it. Multi-lingual without machine-translated tax language. Mobile-first because the citizen who needs you most is not reading on a 27-inch monitor. Forms that do not require a printer.

§ EAA · WCAG 2.2 AA

[OBSERVATION]

Public software outlasts the government that signs the contract. Build it accordingly.

— INHOUSE Civic, on tenders that span coalitions
[03] What we deploy

Sovereign-grade infrastructure.

001

Identity & Access

eIDAS-aligned citizen identity, role-based access for civil servants, federation across agencies without data leakage.

002

Records Management

Long-retention archives with cryptographic continuity. Disposal schedules enforced by the system, not by spreadsheet.

003

Citizen Portal

Single sign-on across services. Status visible. Documents pre-filled. Cases survivable across staff turnover.

004

Inter-Agency Exchange

Schema-validated APIs between departments. Provenance preserved. Permission boundaries enforced at the message layer.

005

Compliance Layer

NIS2, GDPR, ISO 27001, eIDAS — built into the platform’s control plane, not assembled in a spreadsheet at audit time.

006

Disaster Recovery

Multi-zone replication. Failover drills run quarterly, not theorised in a runbook nobody opens.

[04] The Proof

Measured in trust. Not screenshots.

Year-on-year 99.97% Uptime SLA across deployed citizen-facing systems. Outages measured in minutes, post-mortems published.
Engineered against 6 Compliance regimes shipped against by default — NIS2, GDPR, ISO 27001, eIDAS, BSI C5, ENS.
Hosting policy 100% In-jurisdiction hosting on every public-sector engagement. Sovereign cloud where the mandate requires.
Median path 12 wk From engagement start to accreditation evidence pack delivered. Pre-built schemas, not artisanal documentation.
[FIELD NOTES] · from accreditation

Three things the audit body always asks. We make sure the answer is in the system, not in a binder.

Note 01 · Citizen identity portal

“The auditor asked which civil servant approved a particular access escalation in May. The platform returned the ticket reference, the role mandate, and the hash-chained log entry — in 12 seconds, from the same dashboard the operator uses daily.”

— Federal accreditation review
Note 02 · Records management

“Disposal schedule was meant to delete records after 7 years. The previous platform deleted them after 7 years on a calendar-day basis, ignoring legal holds. Ours respects the hold automatically. The auditor stopped reading after the third sample.”

— Justice ministry archive migration
Note 03 · Inter-agency exchange

“A second agency requested a citizen’s record bundle. The exchange layer enforced field-level permissions, redacted what was outside the second agency’s mandate, and logged the redaction itself. No human review needed. No data leaked.”

— Cross-department pilot
[05] The Pledge

Citizens don’t grade portals. They grade outcomes.
Auditors don’t read decks. They read logs.
Administrations don’t survive vendors. Systems do.

— INHOUSE Government

"Public sector software outlasts five governments. Build it accordingly."

— INHOUSE Civic

Build infrastructure your citizens can trust.

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